Customer Website Promotion With Content: As In The Case Of Amazon

10 Mar
2010

Amazon is broadly recognized as the most successful e-commerce website in history.Plenty of discussions are centred on the role of their affiliate program, website usability, site customisation, and advertsing investments. However not much attention has been given to the neccessary function content plays in the amazon field, and the large lead it has over its competitors.

So how does amazon use this content to its benefit?. Unlike the other trading websites, they don’t just stop at a single product image and a blurb.

1. : Amazon incorporates basically every bit of text detail the manufacturer of the products has offered.In the case of books, this is the publisher’s description and chosen reviews of the ipod touch 3rd generation.

2. : Then there are the well known user reviews. Many sites offer clients the opportunity to submit a comment on the ipod touch 3rd generation, however many websites in the case of amazon give their reviews prominence and as a result there’s rarely a book on amazon.com that doesn’t have at least a couple of reviews.

3. : And lastly, you can find the original reviews that the in house writers at amazon create. Although they have a vast amount of content and therefore have no need to pay writers, amazon still sees the value in expertly designed words.

What are the advantages does web content give to amazon?

1. : What you see. If you can get the visitor’s attention long enough then they will be much more likely to remain on that site. As all web marketers know, the longer the visit, the higher the chance of them buying something, in the meantime, they’re much more likely to return in the future to amazon when thinking about further shopping. After all, it’s one of a handful of ecommerce sites that actually offers the information you’ll require to come to a decision.

2. : Shared mindset. Was there ever a time where you were unsure about purchasing something until you read something at amazon.com that won you over?. You probably didn’t see it at the time – we all like to believe that we are the ones making the decisions and not the product of skillful promotion – however content carefully placed has worked its magic on your decision making.

3. : Trust. The consistently overlooked portion on the e-commerce website is how content can foster enough trust in users to feel comfortable enough to take out their credit cards. The ultimate question of confidence in electronic commerce is,getting an item that wasn’t truely what the buyer had wanted, detailed information about the product goes a long way in allaying these concerns.

4. : Search engine traffic. Most definitely there are times when looking for a name of a book , you find amazon as one of the first results. How regularly do you see overstock.com or barnesandnoble come up? why would they?. They haven’t got anywhere close to the amount of text search engines require to create their listing on.

5. : Reduced spending on advertising. Overstock.com launched quite a hugh television and online advertising campaign, which included major price reductions.however amazon.com remains no.1 online, and hasn’t felt it neccessary to promote in the offline media for some time now. When you’ve got both search engine traffic and a shared mindset that content can deliver, even the biggest advertising budgets will have great difficulty in unsettling you.

To conclude, amazon.com has the most sophisticated and skillfully crafted e-commerce set up in history, however it still values one of the most time-honored techniques of selling the ipod touch 3rd generation: words. If your business doesn’t have an advertising budget of the overstock’s or the barnes and noble’s of this world, then that’s really very encouraging.




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